Safe With Us.

New Branch Hours Effective July 1, 2020

Antioch, Hayward, Pleasanton, Walnut Creek Branches:
Monday - Friday, 10 am - 5 pm

Tracy Branch:
Monday - Friday, 9 am - 5 pm

Click here for branch locations.

Call Center
Our call center maintains normal business hours.
Monday - Friday, 8:30 am - 7:00 pm
Saturday, 9:00 am - 2:00 pm

ATMs
SafeAmerica and CO-OP Network ATMs remain operational. Click here to find an ATM near you.

Lending
Our lending department remains open and functioning as normal.

While we miss seeing our members in our branches, for your safety and the safety of our employees, we ask that you try our remote banking services for common banking transactions. If you still need to come to a branch, we're open and here to serve you. Check our hours above.

I need to:

Deposit a check.

Use the SafeAmerica Mobile App to access Mobile Deposit. You can take a picture of your check and deposit it to the account you designate.

Pay bills and people.

Use Online Banking to set-up/access Bill Pay. You can pay your bills or send cash to a friend!

See my transactions.

Simply login to Online or Mobile Banking. You can view your transaction history and more.

Get cash.

Visit any SafeAmerica or CO-OP Network ATM, free of charge. There are 30,000 CO-OP ATMs located nationwide. To find one near you, try our ATM Locator.

Make a payment.

We offer several ways to make a loan payment online. Visit our Payments page for all the options available to you.

Take out a loan.

You can apply for a loan online, any time.

• • Consumer Loans (auto, credit card, personal), including our Emergency Relief Loan, apply here.
  • First Mortgage Loans, apply here.
  • Home Equity (second Mortgage), apply here.

Defer my loan payment.

• • Consumer Loans (auto, credit card, personal) - You can elect to skip your consumer loan payment and we'll waive the fee. Certain restrictions apply, click here to apply.
  • Mortgage loans - you can elect to skip your mortgage loan payment, up to 90 days. Certain restrictions apply, click here for details.

At SafeAmerica Credit Union, we are thinking about the safety and financial well-being of our members and their families during this unprecedented time. Amidst the disruption and uncertainty related to the novel coronavirus (COVID-19), we are committed to helping you and your family in weathering this crisis. For that reason, we are offering the following:

Skip-a-Payment
You can elect to skip your consumer loan payment. Apply here >

Mortgage Loan Forbearance Program
We are offering a payment accommodation on the mortgage loans of those members whose ability to pay has been affected by COVID-19.  Click here for more information >

Deferred Payment for New Auto Loans
If you have a new auto loan with us, you can elect to make no payment for up to 60 days (includes new, used or refinanced auto loans).  Apply online >

Emergency Pandemic Relief Loan
If you are in need of emergency funds, our Emergency Pandemic Loan offers a low rate for up to $5,000.

• Loan amounts up to $5,000
• 12 month term
• 1.99% APR*

To apply, click here, then choose "Emergency COVID-19 Relief" as the loan purpose.  Apply online >

 

*APR = Annual Percentage Rate as of 4/1/20 and is subject to change without notice. Rate as low as 1.99% with previously established direct deposit or 2.99% without. Must be a member for at least 12 months and be in good standing. Loan approval includes credit history and other factors we may lawfully consider. Loan payment example: pay $84.00 per month per $1,000 borrowed at 1.99% APR for 12 months.

You may be eligible to receive a coronavirus stimulus check, officially called Economic Impact Payment, as part of the recently passed CARES Act.

The Treasury Department and the Internal Revenue Service began distributing Economic Impact Payments to eligible individuals and households in mid-April.

Where's my check?
If you're expecting a check, you can check the status of your payment by visiting the "Get My Payment" portal at IRS.gov. If you supplied direct deposit information to the IRS, your check will be deposited directly sometime in mid-April. If you did not supply direct deposit information, a paper check will be mailed to you. The checks are expected to begin mailing in May.

Online services to help
Take advantage of SafeAmerica Credit Union's Online Banking to help with your payment:

• Set an alert to notify you when your payment has been deposited
• If you receive a physical check, you can use Mobile Deposit to conveniently deposit the check from the comfort of home

Additional Assistance

• Apply for a loan
• Financial assistance with my loan payments.  See our Financial Assistance Programs section above.
• I need remote access to my accounts
• Where can I find a branch or ATM near me?

We understand that during uncertain times like these, it's only natural to wonder about the safety of your hard-earned money. All SafeAmerica Credit Union deposits are insured to $500,000 per account through American Share Insurance (ASI).

American Share Insurance (ASI) is a non-profit corporation that provides primary and excess share insurance exclusively to credit unions. Each SafeAmerica Credit Union account of an individual member is insured to $250,000 in "Primary Share" insurance with an additional layer of "Excess Share" insurance of $250,000. Together, you're covered to $500,000 per account, without limitation to the number of accounts you have.